Telecom operator
Uninor has said that it has begun refunding unutilised money of its
prepaid customers in Mumbai and is helping them to transfer their
numbers to other service providers.
The
development follows telecom regulator TRAI directing Uninor to refund
within 15 days the balance amount of its subscribers in Mumbai and
Kolkata, where the company has closed down its operations.
"With this directive now out, Uninor will immediately begin offering porting codes to its Mumbai subscribers.
"Additionally,
the company had already started the balance refund process at five of
its stores in Mumbai," the company said in a statement.
On 15th
February, the Supreme Court had directed that the entire licenses
quashed by it for 2G spectrum be auctioned without any delay and those
telecom firms which were unsuccessful and did not participate in the
auction process will cease to operate forthwith.
Uninor
is majority owned by the Norway-based Telenor Group. The Norwegian
company is in the process of transferring the business of Uninor in 6
circles to new entity Telewings Communications, which recently won
spectrum in fresh auction.
Porting
Authorisation Code (PAC) is a unique identifier used by a few mobile
network operators to facilitate mobile number portability (MNP).
This allows users to retain their mobile telephone number when switching operators.
"While
most of our subscribers in Kolkata have already ported out, Uninor will
open up MNP facilities for the remaining interested subscribers
shortly," the company stated.
"Since
we had already put the entire process in place while awaiting approvals
for launch, Uninor can start providing MNP codes to customers (Mumbai
subscribers) immediately," Uninor managing director Sigve Brekke said.
"Refunding
unutilised balance, though a daunting exercise, is also the right thing
to do the very least we can for our customers affected by this sudden
Court ordered closure in Mumbai," the company's managing director said.
Uninor has 10,12,630 customers in Mumbai and Kolkata.
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